Orchard Information Systems has strengthened its board to lead the company’s investment in new products and services. Managing director Ian Shard has now been joined by Lucy Armstrong as the company’s new non-executive chair and Danny Tobin as its new commercial director. Armstrong is chief executive of The Alchemists, which helps businesses achieve successful growth…
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Magazine Articles
Switchee wins £600,000 funding for IoT housing project
Switchee, a ‘clean-tech’ start-up which has developed the first smart thermostat for large social housing providers, has raised over £600,000 in seed funding. The company said that the funding will be used to expand the reach of its smart thermostat technology, which saves tenants money by detecting occupancy and turning heating off when a property…
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Trends for 2017
This issue of Housing Technology marks the end of our ninth year of publishing the magazine. 54 issues and 2,500+ stories later (all available online), we’re taking a look at what to expect in 2017 and beyond as part of our preparations for the forthcoming Housing Technology 2017 report. Aside from ongoing developments and improvements…
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Equity Housing cuts arrears with Rentsense
Mobysoft’s Rentsense software is being used by Equity Housing Group to reduce its arrears caseload from 1,000 cases per week to just 250. Before the introduction of Rentsense, Equity Housing took a list-based approach to arrears because its housing management system was ineffective for making recommendations about which arrears case should be investigated. Jonathan Brownbill,…
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Sovereign brings repairs in-house
Sovereign Housing is bringing all of its repairs service in-house, using software from ROCC and Kirona. While the majority of repairs for Sovereign’s 38,000-homes were already delivered by Sovereign Response, its in-house repairs team, this service has now been extended to its 8,000 homes across Hampshire from October 2016. With reduced costs and increased productivity,…
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Self-service iAppoint scheduling from 1st Touch
1st Touch has launched iAppoint, a self-service module to streamline customer appointment scheduling by speeding up and improving the processes involved. The company reported that online appointment bookings made using iAppoint cost less than £1 compared with £6-10 for bookings made via call centres. By integrating with a housing provider’s back-office systems, iAppoint aggregates all…
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