Fit for the future. That’s been the phrase on everybody’s lips at Longhurst Group over the last year. We’re confident that we’re fit-for-purpose but the challenge we’ve faced as an ICT team is how to also ensure that we’re ready for what is yet to come. So how can you prepare for the unknown? In…
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Magazine Articles
Another record year for Aareon
Aareon has reported another record-breaking year, with the company saying that 67 per cent of housing providers looking for a new housing management solution during January to July 2016 chose Aareon QL. Aareon has taken on ten new customers during the first half of 2016, with each new Aareon QL customer bringing new developments that…
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Warmth on prescription from robots at Islington Council
The serious health effects of cold homes have led London’s Islington Council to trial a ‘warmth on prescription’ programme aimed at improving the homes of those with serious health conditions, using robots from Q-Bot to insulate floors. The Q-Bot devices crawl under suspended timber floors and insulate them from below, making the property not only…
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Civica Housing Cx at South Lakes and Prospect Community Housing
South Lakes Housing and Prospect Community Housing have both gone live with Civica’s new Housing Cx solution in order to have all of their housing management information in one place. Paul Aitken, IT manager, South Lakes Housing, said, “We have gone live and are now operational with Civica Housing Cx. It’s already proving to be…
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Can customer services save social housing?
The future of housing is unclear. Peter Graddon, director of Omfax Systems, providers of dynamic scripting solutions for the social housing sector, talks about how enhanced levels of customer service can help to save social housing. The issue We are facing a housing crisis with a huge lack of availability of affordable homes. According to…
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Rochdale Boroughwide Housing transforms care scheme with Tunstall
Rochdale Boroughwide Housing has partnered with Tunstall Healthcare to transform how it cares for residents in its first purpose-built extra-care facility in Rochdale. RBH wanted to move away from a more traditional care home setup at its Hare Hill scheme. They are future-proofing the homes by providing residents with tailored digital solutions designed to give…
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