We’ve written in past Editor’s Notes about the importance of both ‘straight-through processing’ (in short, the automation, from start to finish, of as many standardised repetitive processes, such as a tenant requesting a repair through to the repair being completed without needless manual interventions during the processing of that repair) and gaining ‘a single version…
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Magazine Articles
Security vs. convenience – Making the right choices with the cloud
The emergence of cloud platforms and the number of software applications now being delivered ‘as a service’ has presented a plethora of choice, but how can you keep things simple as well as ensure users’ safety and security online? Lucie Glenday, digital insight and innovation specialist at IT Lab, discusses solutions that have been designed…
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Alysium Consulting celebrates first birthday
Change management specialist Alysium Consulting has celebrated the end of its first year of business after the completion of more than 50 projects in the housing and public sectors, including projects at Fortis Living, Riverside Housing and Metropolitan Housing. Alysium was founded by Ian Lever and Phil Smith, previously director of transformation and business development…
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GIS goes mobile – The benefits of GIS in managing property portfolios
As not-for-profit organisations, housing providers are constantly looking for ways to operate as cost efficiently as possible, reinvesting any revenue income to create homes and communities that residents can take pride in. But how can housing providers and local authorities manage evolving property portfolios while providing a better standard of accommodation? The benefits of geographic…
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Cadwyn Housing connects with Central Networks
Cadwyn Housing has just completed the deployment of Central Networks’ PanConnect mobile working software and self-service tenant portal. The appointment of Central Networks to manage the implementation of the new service followed a review by Cadwyn Housing to identify a single, scalable solution with the flexibility to work with any housing management system while providing…
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Axiom Housing’s financial flexibility with Capita
Axiom Housing Association is using Capita’s Income Management solution to help its tenants manage their finances. The housing provider can now offer greater flexibility for tenants when applying for, and managing, repayment arrangements, particularly following the roll out of universal credit. Peter Matthews, head of ICT, Axiom Housing Association, said, “By offering greater flexibility for…
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