The Glasgow and West of Scotland Forum of Housing Associations, together with the Digital Glasgow programme, Digital Scotland and Glasgow Kelvin College, has developed a digital toolkit (digitalinclusionandhousing.scot) to support housing providers’ digital inclusion projects. The toolkit is intended as a starting point for housing providers wishing to support digital inclusion for their tenants and…
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Magazine Articles
365Agile and Castleton Technology join forces
Castleton Technology has entered into a new perpetual licence agreement with 365Agile, with Castleton now having an exclusive licence within the social housing sector for 365Agile’s suite of mobile working software. Castleton said that its strategy for what it terms a ‘mobile first, cloud-first’ world is for all of its products to work on a…
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Bracknell Forest Homes trials live chat
Bracknell Forest Homes has been testing a new live chat service on its website since February 2016. The pilot service not only gives tenants an additional communications channel to reach their housing provider but also enables contact agents to deal with multiple queries at the same time. During the first six weeks of its launch,…
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Housing security & privacy forum
With cybersecurity and data privacy firmly in the headlines, members of the Housing Security and Privacy Forum met for their second conference in March 2016. Founded by Adrian Leung, head of information security at Catalyst Housing Group, the forum aims to share information and enable its members to discuss common challenges and work collaboratively to…
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Knowes Housing’s speedy Aareon implementation
Following the decision by Knowes Housing Association’s previous housing management system supplier to ‘end of life’ their software, the housing provider had less than a year to implement a new housing management system. Knowes Housing began its procurement process in March 2015 and went live with Aareon QL Housing & Finance in March 2016, just…
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Capita software protects tenants from rogue landlords
Capita’s software services business has launched a new web-based application, Advantage Impact for Rogue Landlord and Agency Management, to enable local authorities to take action against rogue private landlords and letting agents. As part of its launch, Capita is offering the software free for the first year to the first 100 local authorities who sign…
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