Swan Housing Association has implemented Element3 Software’s myHA online tenant portal for real-time repairs, rents, statements, housing officer access and a range of additional housing services. Taking Swan’s existing self-service portal, the myHA framework has been integrated to provide a suite of online features for both tenants and housing officers. Using myHA, tenants can log…
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Magazine Articles
The digital tenant – Reality or myth?
Digitisation is transforming how services are delivered to tenants in social housing. It represents both the greatest challenges and the biggest opportunities in the history of the sector and requires a top-down, holistic approach with cultural change. But how far have we come already, and what does the future look like as we move towards…
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Homes for Haringey’s LookingLocal app
Homes for Haringey has launched a new mobile app to streamline its repairs processes as well as improve the overall digital offering it provides to tenants. Developed by Kirklees Council-owned LookingLocal, Homes for Haringey’s new mobile app allows tenants to easily report housing repairs and estate issues, as well as provide easy links to pay…
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Bringing the internet of things to social housing
The internet of things (IoT) is probably the hottest topic in technology at the moment, with applications ranging from ‘smart’ fridges to controlling your heating from your phone. When applied to CCTV, it also offers the ability to revolutionise the way social housing is managed, as one housing provider in Kent has discovered. CCTV is…
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Sigma joins government digital framework
Digital user-experience (UX) agency Sigma has been appointed to the government’s new ‘digital outcomes and specialists’ framework, which connects public-sector organisations with carefully-selected suppliers of digital services. The framework is part of the government’s digital marketplace, which aims to make commissioning digital and cloud services simpler, clearer, and faster. Being included in the framework will…
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Camphill Village Trust signs up RAM for component accounting
Camphill Village Trust is using Real Asset Management’s fixed asset software to improve the financial reporting for its 300 properties and implement component accounting under SORP guidelines. In future, the charity’s asset register will increase from 300 to almost 2,500 records under component accounting for which depreciation calculations and detailed reporting will be needed. Balbinder…
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