Author: Paul Beaumont, Central Networks and Technologies Coronavirus has fundamentally changed the world. We are all going through very challenging, unprecedented times, and as social distancing and self-isolation measures have been introduced, it is crucial that we stay connected with the rest of the world while remaining at home – and safe. It’s equally important…
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News
Enabling our customer contact teams to work remotely
Author: Peter Novakovic, Head of IT Governance, Stonewater Coronavirus-fuelled panic buying has resulted in empty shop shelves all across the country. While the demand for supermarkets has never been greater, it’s not just toilet paper and pasta that people have been scrambling to buy. Remote working is not a new concept. However, in an attempt…
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Remote working? Don’t forget to be human
Author: Jan Joubert, Rainmaker Solutions This month the true extent and severity of the Coronavirus pandemic hit all of us. As a result, remote working is being widely enforced. Housing associations and many other organisations have, in the space of only a few weeks, had to make changes to their working practices and IT platforms…
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Video conference like a boss
Author: Helen Barthorpe, Orchard We are all aware of the situation we find ourselves in at the moment – unprecedented times (put a pound in a jar every time you hear that phrase!). Alongside the concern about our loved ones, we must also push ahead and keep our minds busy while working from home. Online…
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How Sovereign Housing’s tech team is keeping tenants & staff connected
Author: Simon Peacock, Sovereign Housing The health and safety of our customers is the number one priority for Sovereign. It always will be. At the same time, we need to make sure we look after our people working to help us achieve this. As the Covid-19 crisis continues to take a grip on society, we need…
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Making the most of Microsoft Teams
Author: Tony Hughes, TSG Who would have thought it – three weeks ago we were enjoying another fabulous Housing Technology event and preparing to deliver our presentation on the latest and greatest Office 365 features including chatbots, form processing and all things AI. Now we’re in lockdown, mobilising workers for home-working to help the country fight…
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