Author: Muhammed Shaikh, Voicescape As social housing providers step up measures to safeguard tenants during the developing COVID-19 situation, the need to communicate clear, reliable and timely information has become essential. Here, we offer 10 tips for handling your tenant communications: Get a crisis comms team together; the sooner you engage them in planning your…
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News
Keeping teams connected during the lockdown
Author: Paul Young, Orchard Here at Orchard we’re into week two of all of our staff working remotely from home. We have around 45 permanent home workers and our staff often work from home regularly anyway but this is the first time that everyone has worked remotely at the same time. So far, it’s going well…
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Three top tips on how to prepare today to protect the future
Author: David Todd, BigChange In the wake of the current crisis we’re all facing, it’s more important than ever to prepare today to protect the future of any business large or small. David Todd, social housing consultant to BigChange, shares three tips on how all housing organisations can adopt new technologies to provide sustainable remote…
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Guide your team through new ways of working during the coronavirus pandemic
Author: Andrew Buckels, 3C Consultants In the short time since people around the country have moved to remote work, the fight against COVID-19 has intensified. Many across the world are simply staying home, discovering what it’s really like to be self-isolated and home at all times, while also trying to stay productive and connected to…
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How Microsoft Teams can transform remote working
Author: Ciara McMillan, Crimson In the past, remote working has been difficult for housing teams who found issues with technology, information and communication. This has all changed thanks to software such as Microsoft Teams, but how do you use it to work effectively? Messaging Teams messaging allows you to chat to you co-workers while you…
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Tips for online skills & employment support
Author: Thomas Maughan, Community Gateway Association During this difficult time for all tenants, we are looking to move as many of the support services that are normally delivered face-to-face or in group sessions, to an online alternative. We are specifically focusing on skills and employment which will be a big focus for tenants who may…
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