Following the merger of Southern Housing and Optivo, find out the highs and lows of Southern Housing’s data assurance programme to establish data ownership, data architecture, process alignment and data quality for seamless integration and improvement planning between the two merged organisations – no mean feat when we’re also integrating systems and staff at the same time (exact synopsis tbc).

Speakers: Nicole Brosnan, Data Quality & Improvement Manager and Amramanjari Singh, Director of Data and Business Information

Nicole Brosnan brings considerable experience in the housing sector and a passion for helping businesses understand the importance of good data and the positive impact it can have on customers. In her current role, she is focusing on long-term improvements in data quality.

Amramanjari Singh has spent 13 years advocating, managing and creating data solutions for varied sectors, with the past five years spent in the housing sector and gaining immense satisfaction from being part of organisations that not only build homes but also build lives and strengthen communities.

You’d be hard pressed to find anyone in your organisation who doesn’t agree that data quality is important. However, getting people to understand and accept that they have a key part to play in improving data quality isn’t so straightforward. In this session you’ll hear from Riverside about how it is driving a data-ownership culture by focusing on the ‘carrot’ of value creation rather than the ‘stick’ of compliance, and how the value this unlocked has opened doors for implementing a broader information governance strategy.

Speaker: Chris Nove, Director of Information Services, Riverside Housing

Chris Nove is a data professional with 30 years’ experience of providing high-quality information to decision-makers across a range of business sectors. He specialises in leading teams of data experts committed to helping businesses understand their customers and make great data-driven decisions.

This session will highlight the importance of transparent data practices and the role of data governance in building confidence. Gain insights into how Halton Housing has established robust data-quality frameworks, implemented effective data-validation processes and developed data literacy across the organisation.

Speaker: Paul Croston, Director of Technology, Digital & Data

Paul Croston is an accomplished senior IT and digital leader experienced in using technology to drive change, foster growth and enhance operational efficiency in alignment with business strategies.