Gloucester City Homes is planning to upgrade its IT infrastructure, desktop and mobile working solutions to improve service access to tenants, enabling channel shifting and increased digital inclusion. The upgrade will be carried out by Exponential-e as part of a five-year contract to provision, manage and support GCH’s entire IT infrastructure.
Underpinned by Exponential-e’s managed services, centralised IT security and future-proofed technology, GCH’s move to a cloud environment and virtualised desktops is expected to improve efficiency and business continuity and enable it to become more agile in the face of changing business needs.
Lesley Williams, Head of IT, Gloucester City Homes, said, “The new virtualised desktop infrastructure will transform the end-user experience, enabling GCH staff to work on any device from any location where there is an internet connection.”