Following its decision to modernise and improve the reliability of its IT infrastructure and enable all staff to work remotely, Grenfell Housing & Training has implemented cloud-based desktops from WorkPlaceLive, a preferred supplier for the National Council for Voluntary Organisations and a specialist in providing cloud-based services for non-profit organisations.
Outsourcing the IT systems to WorkPlaceLive has also enabled Grenfell Housing to get rid of its servers and associated cooling equipment, and Grenfell’s IT and facilities manager no longer has to maintain and oversee this equipment so has more time to focus on other business-critical work.
A further benefit is that any IT issues can now be resolved faster. The team viewer software used by WorkPlaceLive’s customer helpdesk enables most problems to be dealt with remotely, without the need for a technician to come out to the charity.
