Halton Housing has appointed Debbie Trust-Dickinson as its chief transformation officer and Paul Croston as its director of technology, digital and data.
Before her permanent appointment as CTO, Trust-Dickinson had been at Halton Housing since January 2020 on an interim basis. She will oversee the next iteration of Halton Housing’s digital services, creating the IT infrastructure required to support the future needs of the business, developing and strengthening brand and reputation, and driving the organisation’s HR strategy.
Croston has over 20 years’ experience in leading technology projects to delivery transformation, growth and profitability while controlling costs. More recently, he worked in outsourced marketing services delivering IT to some of the best-known UK high-street and global brands. He will lead the delivery of a refreshed IT strategy for Halton Housing, focusing on ensuring core systems are fit for the future, optimising the digital experience for customers and staff, managing data as a strategic asset, and enabling intelligence-led decision making and a pre-emptive service model.