Accent has appointed Philip Brunkard, a senior BT consultant, as a non-executive director on its newly formed customer experience committee. Philip Brunkard, CIO for regional government and health, BT, said, “I’m really looking forward to working with my new colleagues to deliver Accent’s key objectives around fantastic service and new homes, which will help Accent…
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Accent
Communications for innovation and growth
The terms ‘digital transformation’, ‘customer experience’ and ‘user adoption’ are hot topics in the housing sector at the moment, and for good reason given the rapidly changing landscape. It’s pleasing to see that traditional ICT departments are now rebranding into digital teams working collaboratively with colleagues from housing and contact centres. There’s been a considerable…
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