Affinity Sutton has laid the foundations for a group-wide contact centre to support tenants in its 49,000 properties nationwide. Created through the merger of William Sutton Group and Affinity Homes Group, Affinity Sutton has eight operating companies including Broomleigh and Downland housing associations. Mike Yarde, ITU director, Affinity Sutton, said, “Throughout the mergers and acquisitions,…
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