Civica has won a five-year contract with Alliance Homes Group to implement its cloud-based Housing Cx and Coldharbour community care software systems. The IT modernisation programme will consolidate the housing provider’s existing internal IT infrastructure, replacing multiple systems with Civica Cx while retaining Civica’s Keystone Asset Management system. With help from Civica, Alliance Homes is…
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Alliance Homes
Alliance Homes adopts Rentsense for universal credit
Alliance Homes is set to go live with Mobysoft’s RentSense software to help it mitigate the effects of universal credit. The Somerset-based housing provider will begin to deal with the full effects of universal credit in June 2017 when it is introduced at Weston-super-Mare’s Job Centre Plus. Until now, the impact of universal credit has…
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Alliance Homes’ storage solution from Cristie Data
Cristie Data, a data storage, backup and virtualisation solutions provider and part of the Iomart Group, has completed the implementation of a data storage solution at Alliance Homes. Alliance Homes asked Cristie Data to recommend a replacement for its previous storage area network (SAN) and a Nimble Storage CS300 array was chosen to support Alliance…
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Alliance Homes saddle up for charity
Staff from Alliance Homes took part in an ambitious cycle ride from Portishead to Paris to raise vital funds to support local people in urgent need. 11 cyclists and two support staff completed the ride in July, with the aim of raising £5,000 for the Alliance Homes Charitable Fund. The fund aims to provide ‘a…
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Netcall to transform Alliance Homes’ customer service
Alliance Homes has chosen Netcall’s CRM and document management systems to improve customer service and revolutionise internal operations. Before selecting Netcall’s ECM suite, Alliance Homes said that it was looking for an enterprise-wide solution, offering a complete view of all tenant records, contacts and communications, as well as giving mobile access to workers in the…
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