Aspire Housing has moved the administration of its grants’ funding to the Charis Shop platform, thereby cutting its costs by 70 per cent and allocating grants to tenants faster. Prior to its adoption of Charis Shop, the housing provider was spending over £10 per BACS transaction for every request for funds it received from one…
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Aspire Housing
Aspire Housing’s two-week call-centre solution
Aspire Housing has implemented a remote contact centre solution in just two weeks in order to allow its staff to work from home during the pandemic. Aspire worked with Social Telecoms, Alysium Consulting and 8×8 to design and deliver the system. Grant Sharman, group director of ICT, Aspire Housing, said, “We’ve undertaken a large-scale change…
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StaySafe app for Aspire’s lone workers
Aspire Housing replaces its dedicated safety devices with a smartphone ‘StaySafe’ app to protect and monitor its lone workers. StaySafe is an app and surrounding cloud-based monitoring service which tracks a lone workers’ locations on a real-time map and alerts their manager if they don’t check-in within a specified time. The app works on iOS…
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Aspire Housing plans digital transformation with VerseOne
VerseOne has been chosen as the digital transformation partner for Aspire Housing. Using VerseOne CMS and Autevo, VerseOne’s data integration and normalisation platform, VerseOne will work with Aspire to deliver a portal that gives Aspire Housing’s tenants an area to view and request services via a secure online portal, with 24/7 mobile-first access and on…
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Aspire Housing uses Manifest’s Universal Adapter to launch new Handepay payment platform
As one of the first users of Manifest’s Universal Adaptor for a mobile working project, Aspire Housing knew that a payment solution with functional APIs could integrated using the Manifest Universal Adapter Toolkit. As a result, the housing provider selected the Handepay payments platform that’s widely used beyond the housing sector. Aspire Housing’s original vision…
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Aspire Housing gets tough with Spirit Data Capture & Motorola
Following the decision to replace its ‘consumer grade’ PDAs, Aspire Housing has signed a three-year contract with Spirit Data Capture for the provision of Motorola MC65 rugged PDAs as a managed service alongside MobiControl software for device management and helpdesk support. Aspire’s previous PDAs had insufficient battery life for a complete working day and weren’t…
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