BluTek’s development system has recently been chosen by LHA-ASRA Group for the ongoing development of its 12,000 properties. Anil Majevadia, group customer care and IT director, LHA-ASRA Group, said, “We are deploying BluBrik because it fits our technology roadmap, requires very little support from our in-house development team and delivers a solution that can be…
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Asra Housing
LHA-ASRA ‘UK top 50’ award for customer service
LHA-ASRA’s call centre was recently recognised as one of the top 50 in the UK for customer service after it came 35th in the UK’s biggest ever call-centre benchmarking exercise, conducted by independent market researchers GfK NOP. LHA-ASRA received the award at a reception in London at the end of 2009, hosted by TV presenter…
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LHA-ASRA’s eight-year deal with Atlanta Technology
After eight years of working with Atlanta Technology, the ICT team at LHA-ASRA report on their development of a new IT infrastructure, the adoption of virtualised servers and the delivery of a new disaster recovery service. LHA-ASRA’s relationship with Atlanta began in 2001 when the hosted ICT specialists developed a remote-access corporate email system; Atlanta…
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LHA residents in the pink
Mansfield-based LHA is tackling anti-social behaviour through the use of pink lighting in its underpasses to deter youths congregating there and intimidating residents. The project, which was developed in consultation with Nottinghamshire Police, uses the fluorescent pink lighting commonly used by beauticians and skin specialists to examine blemishes and highlight acne, making it rather unflattering…
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Hat-trick for Northgate
Northgate Public Services has been busy over the past few months, signing housing services deals with Hammersmith and Fulham Homes, LHA-ASRA and Ipswich Borough Council. Hammersmith and Fulham Homes hopes to realise £4.7 million in efficiency savings by 2010 following a contract with Northgate. The self-financing deal, which links fees to Northgate’s performance, centres on…
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