Clixifix has announced that Believe Housing, Metropolitan Thames Valley Housing and Trafford Housing Trust are now using its defects and repairs digital platform to fix tenants’ problems faster and more efficiently through seamless communications between tenants, housing providers and contractors. Maureen Haley, development project support, Believe Housing, said, “Before we started working with Clixifix, queries…
Housing providers sign up for Clixifix defects and repairs platformRead More →
Believe Housing
Believe Housing and Gamma’s Exactive Cloud
With a change in office location and plans to modernise its working model, Believe Housing chose Exactive’s CloudUCX solution to deliver Microsoft Teams with telephony which allowed the housing provider to get up and running quickly and effectively. Believe Housing was planning to move office location but it had a traditional desk-based telephony system which…
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Automated customer contact – The first six months at Believe Housing
In September 2020, Believe Housing launched its first AI-powered chatbot. Six months later, Simon Bartlett, Believe Housing’s customer experience business leader, explains the realities of automated customer contact and how it’s helping the housing provider to achieve ‘a life without barriers’. Sometimes it’s better to start with a clean slate and a fresh outlook rather…
Automated customer contact – The first six months at Believe HousingRead More →
