Bracknell Forest Homes is using a GIS system from Esri as part of our digital transformation strategy to create new streamlined processes. We are always looking at new areas of the business where GIS can make a difference, from reducing under-occupancy rates to minimising our exposure to tree risks; it now underpins a growing number…
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Bracknell Forest Homes
GI4Housing maps out a new community
A group of housing professionals with an interest in all things GIS-related have created a community to offer support and share ideas and best practice. GI4Housing aims to bring together the individuals in housing who are doing excellent things with GIS through a series of bi-annual meetings. The group is aimed at people who currently…
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Bracknell Forest Homes trials live chat
Bracknell Forest Homes has been testing a new live chat service on its website since February 2016. The pilot service not only gives tenants an additional communications channel to reach their housing provider but also enables contact agents to deal with multiple queries at the same time. During the first six weeks of its launch,…
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Bracknell Forest’s £600,000 deal with Northgate
As part of its housing improvement and refurbishment plans, Bracknell Forest Homes has signed a five-year, £600,000 contact with Northgate Public Services. Northgate and BFH, who together employ around 340 people locally, began work last month on the new system to support BFH’s housing management and repairs services. It is expected to be live in…
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