Cartrefi Cymunedol Gwynedd is using software from MIS AMS to underpin its digital transformation strategy. The housing provider has chosen ActiveH as its core business system to streamline its internal processes and the Customer Portal for digital services. Llŷr Aled Hughes, business transformation project manager, Cartrefi Cymunedol Gwynedd, said, “We knew a digital makeover would…
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Cartrefi Cymunedol Gwynedd
CCG’s asset management with Civica Keystone
Cartrefi Cymunedol Gwynedd (CCG), North Wales’s largest housing provider, is using Civica’s Keystone asset management software to manage its property assets, maintenance schedules and compliance requirements. When CCG was set up in 2010, around 6,300 council homes in towns and villages throughout Gwynedd came under its management. To get a clear picture of the condition…
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Civica’s Keystone asset management at CCG
Following the roll-out of Civica’s Keystone integrated asset management software, Cartrefi Cymunedol Gwynedd’s front-line staff can now answer tenants’ queries at the first point of contact across a range of areas including planned works, stock-condition data and servicing due dates. Furthermore, CCG surveyors are actively collecting and validating stock condition data out in the field…
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