Charnwood Neighbourhood Housing has been using Xmbrace’s Opti-Time workforce scheduling system since May 2008, six months after having been set up as an ALMO for Charnwood Borough Council’s 6000 properties. CNH needed to improve appointment performance and customer care while cutting excessive fuel costs. Furthermore, the Audit Commission identified shortcomings with CNH’s IT services and…
Opti-Time at Charnwood Neighbourhood HousingRead More →
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