City West Housing Trust has awarded Metronet a four-year contract for internet connectivity and wide-area networking. The contract began in May 2013 and is worth more than £500,000. City West’s offices around Manchester will now be connected at speeds of between 100Mbps and 1Gbps using a combination of fibre and high-capacity wireless technology. Martin Barber,…
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City West Housing Trust
iHousing launched by City West Housing
City West Housing Trust has joined the growing numbers of housing providers with online customer portals following the recent launch of its iHousing service. iHousing gives registered tenants access to a self-service area within the CWHT website where they can check rent statements and make payments online. Along with reporting repairs via the site, tenants…
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City West and Liverpool Mutual launch procurement partnership
City West Housing Trust and Liverpool Mutual Homes have jointly created the 4Site Partnership to increase their combined buying power, resulting in reduced costs and improved services. Based around an OJEU-compliant tendering process and with the involvement of their tenants, City West and LMH have developed framework agreements for construction-related consultancy and project management services…
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MidlandHR’s 5-year City West contract
City West Housing Trust has signed a five-year contract with MidlandHR for its iTrent HR, payroll and ‘talent management’ solution. The new system went live in April 2010 after city West moved away from its previous outsourced payroll service which it shared with Salford City Council. The first phase of the iTrent implementation comprising HR…
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City West Housing live with Aareon
City West Housing Trust went live in March with its new QL Housing system from Aareon, replacing the Saffron housing management system it inherited during the stock transfer from Salford City Council in October 2008. As reported in the March issue, when CWHT took over the ownership of 14,600 homes around Greater Manchester from the…
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All change at City West with SFL
City West Housing Trust has implemented an organisation-wide cultural change programme using an online assessment tool from change management consultancy SFL. 18 months ago, City West Housing Trust took over the ownership and management of 14,600 properties from Salford City Council and immediately realised it needed to implement a cultural change programme throughout its organisation…
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