CityWest Homes has reported that it is the first UK housing provider to introduce an innovative technology to transform how it services its boilers. Using the same contactless technology as payment and Oyster cards via a chip in each boiler, the new system from Stics Asset Control allows engineers to access all boiler information simply…
CityWest pioneers Stics contactless boiler servicingRead More →
CityWest Homes
CityWest extends Orchard contract
CityWest Homes has signed a new five-year agreement with Orchard, including continuing investment in Orchard’s housing management software and its digital platform, as well as managed and hosted services. Kevin Adams, CIO, CityWest Homes, said, “By integrating our existing CRM system with Orchard’s new digital platform, we can provide sector-leading digital services to our tenants…
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Community metering at CityWest Homes
Thanks to a £100,000 innovation award from the National Grid Energy Efficiency Innovation Award scheme, CityWest Homes has teamed up with utility metering company Energy Assets to install ‘community metering’ across 840 properties in eight London tower blocks. These will access cheaper electricity without tenants needing to cut back on comfort. Work started in January…
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Getting Westminster residents connected with Community Fibre
Community Fibre is installing fibre-optic cabling to 1,000 homes in London’s Westminster area as part of a pilot project to support digital inclusion among Westminster City Council’s housing residents. By working with Westminster City Council and its ALMO CityWest Homes, Community Fibre’s installation is being carried out at no cost to residents or the council….
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Orchard wins £1.5m HMS contract
Following a one-year tendering and selection process, CityWest Homes has signed a £1.5 million contract with Orchard Information Systems for the development and implementation of a new fully-managed and hosted housing management system. The new system is scheduled to be fully operational in 2012 and will be hosted by Orchard’s partner ITPS. The new housing…
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80% paper reduction at CityWest Homes with EDM Group
EDM Group has completed a project at CityWest Homes to convert the paper tenancy files of its 12,300 tenants into a digital format. CityWest staff now have instant access to tenancy records and information, resulting in improved efficiency and better staff collaboration. The project began in October 2008 and finished in March 2009. CityWest is…
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