XMReality is now being used by Cobalt Housing for first-line support and diagnosis for the 70,000 calls and emails the housing provider receives each year, mostly concerning repairs. Call-centre staff log each repair with Cobalt Housing’s external contractors and then use XMReality’s Remote Guidance tool to further diagnose the problems. Remote Guidance uses augmented reality…
Cobalt Housing takes XMReality for first-line supportRead More →
Cobalt Housing
Cobalt Housing’s IoT for healthy homes & healthy residents
Halfway through 2020, Cobalt Homes approached HomeLink with the objective of carrying out an ambitious multi-sensor IoT project across 100 properties. Cobalt Housing’s technology and transformation manager, Chris Fray, said, “The internet of things should be a central part of every housing provider’s sustainability, environmental, and repair and maintenance (R&M) strategies. Annual R&M is an…
Cobalt Housing’s IoT for healthy homes & healthy residentsRead More →
