HomeCall, the telecare division of Coast & Country Housing, has just begun providing out-of-hours support for tenants in Derwentside Homes’ 6,700 properties. The commercial arrangement between the two housing providers comes after HomeCall spent £1 million last year on upgrades to its telecare and call handling systems. The HomeCall contact centre in Redcar is expected…
Coast & Country resells telecare to Derwentside HomesRead More →
Derwentside Homes
The importance of good performance
Performance management software (PMS) has been rising up the agenda for most housing organisations for the past few years, particularly as regulators are now taking a closer interest in how housing organisations measure, monitor and report their corporate performance across an ever-wider set of criteria. So, why do housing organisations need PMS, what are the…
The importance of good performanceRead More →
