Audit service provider RSM and Halton Housing Trust have launched an initiative to help housing providers implement effective digital strategies. It aims to provide support to ensure the sector is prepared to respond to welfare reform, and in particular the introduction of universal credit and the resulting need to collect 65 per cent of their…
Go digital with RSM and Halton HousingRead More →
Halton Housing Trust
1st Touch takes care of Halton Housing
Halton Housing Trust has chosen 1st Touch’s Caretaker software for its estate services and environmental teams across 140 communal flat blocks and over 200 green spaces. By using the software, recurring appointments are scheduled through 1st Touch’s diary facility. On completion of the activity, this creates a contact in Halton’s Aareon QL housing management system…
1st Touch takes care of Halton HousingRead More →
1st Touch gets Halton Housing mobile
As part of its ‘digital first’ strategy, Halton Housing Trust has introduced 1st Touch mobile software and developed a new tenant self-service app. Halton Housing originally chose 1st Touch as their mobile technology provider for its responsive repairs operations due to 1st Touch’s close integration with the housing provider’s Aareon QL housing management system, with…
1st Touch gets Halton Housing mobileRead More →
Halton Housing selects 1st Touch for responsive repairs
Halton Housing Trust has completed the first stage of a widespread implementation of a mobile working system from 1st Touch. The PDA-based system is already being used by 25 of the housing provider’s responsive repairs workers and will eventually be available to all customer-facing staff. Halton Housing’s previous mobile technology had a number of limitations…
Halton Housing selects 1st Touch for responsive repairsRead More →
BYOD and remote working at Halton Housing
Halton Housing Trust has transformed the working lives of its staff and improved productivity following its introduction of a ‘bring your own device’ strategy and remote working technologies. The housing provider is now using a combination of Sunray, Citrix, Appsense, Air Watch and 1st Touch technologies, combined with widespread use of smartphones and tablet devices….
BYOD and remote working at Halton HousingRead More →
Halton Housing launches its own app
Halton Housing Trust has launched a smartphone app that lets customers provide details of necessary repairs, report anti-social behaviour, and check their tenancy details and repairs history. The app also links to the Allpay app which means that customers can pay their rent using their smartphone. Halton Housing’s app is available for all Android phones…
Halton Housing launches its own appRead More →
