Hanover Housing is using Qube PM software to transform its service charge processes and increase transparency for tenants. Philip Marns, service charge policy and projects manager, Hanover Housing, said, “The social housing sector generally has struggled to find a system that effectively manages the service charge aspect of its portfolios. “Most housing providers are primarily…
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Hanover Housing
Hanover Housing upgrades to Access SelectHR
Hanover Housing Association, which supports over 30,000 residents across England and Wales and employs more than 1,000 staff, is upgrading it HR and personnel system to SelectHR from Access. Christine Armstrong, head of HR, Hanover Housing Association, said, “SelectHR allows us to hold all employee details in one place, and the self-service functionality has a…
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Innovative telecare at Hanover Scotland with Community Network
Innovative telecare at Hanover Scotland with Community Network Hanover (Scotland) Housing Association is using Community Network’s teleconferencing technology to provide ‘befriending groups’ for its elderly residents. The project which began in April 2011 is costing £1,000 for its 12-month duration. Hanover has been using telecare for its residents for over a decade and while it…
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