Fuel poverty is a serious challenge in rural England. More than one in eight households in rural villages, hamlets and isolated dwellings are in fuel poverty. The more rural a location gets, the more the fuel poverty gap widens. As rural homes are more likely to be off-gas, more have to rely on expensive electric…
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Hastoe Housing
Enghouse comms at Hastoe Housing
Hastoe Housing is now using software from Enghouse Interactive for its contact centre’s operations. Amanda Harris, head of customer services, Hastoe Housing, said, “We offer a wide range of services to our local communities, and these are managed through a small contact centre of just eight advisors and a portal for online self-service. But our…
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Hastoe Housing chooses MIS AMS
Hastoe Housing has chosen MIS AMS’s ActiveH housing management software to manage 7,400 homes across its predominantly rural portfolio of properties, including 250 villages with varying degrees of mobile phone signal. The new software is scheduled to go live in March 2018. Hastoe has bought all ActiveH modules, including desktop, rents, assets, lettings, planned maintenance,…
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