Around 4,000 Home Group tenants in London have been offered the chance to switch to Utilita Energy, with the installation of a free smart meter to help them monitor and reduce their electricity and gas consumption. Similar projects with other housing providers have enabled tenants to save up to £40 each on their annual bills….
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Home Group
Reducing on customer effort
Sir – Most businesses need to respond to the ever-increasing demands to deliver services ‘on the go’ to support customers’ busy lifestyles and their increasing reliance on and love affair with technology. Housing is having to respond to this evolution as welfare reform ups the ante around digital inclusion. At Home Group, we know we…
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Home Group gains gold from Investors in People
Home Group has achieved the Investors in People gold award by meeting 165 evidence requirements across the organisation. The gold award reflects the improvements and changes which have helped Home Group go beyond the Investors in People Standard it achieved in 2011. IiP assessors highlighted Home Group’s ‘leadership pathways’ programme which prepares managers for more…
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MidlandHR introduces self-service HR at Home Group
Home Group has been using iTrent, MidlandHR’s HR and payroll system, since 2010 and has now just added the iTrent Employee and Manager Self-Service modules as part of its new HR strategy. The new modules will be used by 3,200 employees and 570 managers across Home Groups operations. The self-service strategy involved the introduction of…
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Home Group to save £7 million with EGS
Home Group is about to start a pilot project of a purchase-to-pay system from EGS which it hopes will save around £7 million over the next eight years. Once operational, the EGS system will be used by up to 1,000 Home Group staff. The new system, which comprises the full suite of EGS’s services, is…
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To share or not to share
Shared services have been growing in popularity over the last few years as housing providers realise that shared services allows them to either gain access to products and services that they couldn’t otherwise afford on their own or use their IT budgets more prudently by leveraging the costs savings and economies of scale inherent in…
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