We have just published the third in our series of guides, the Housing Technology Guide to Artificial Intelligence & Machine Learning, with support from Aareon UK, alongside Flagship Group, Housing Solutions, LiveWest, Ongo and the University of Reading. Our guides deliver in-depth coverage of a specific technology or business area relevant to the social housing sector….
Just published: Housing Technology Guide to Artificial Intelligence & Machine LearningRead More →
Housing Solutions
Housing Solutions’ AI repairs with Prodo
Housing Solutions has launched a new AI-powered repairs tool in collaboration with its digital partner, Prodo. Having worked with Prodo on a number of digital projects in recent years, including its self-service tenant portal, Housing Solutions was keen to collaborate with them again on the development of AI Assist. AI Assist is a diagnostic solution…
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Housing Solutions’ digital commitment pays off
If access to broadband wasn’t considered an essential service before coronavirus struck, it certainly is now. As a housing provider, it’s critical to our tenants in so many ways and we have, for several years, been developing our own pioneering online service. This shift has dramatically accelerated during the pandemic. Our work around digital inclusion…
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Housing Solutions and Prodo develop chatbot for tenants
Digital agency Prodo has been working with Housing Solutions to implement an automated chatbot to help with tenants’ queries. Prodo and Housing Solutions have worked together for a number of years, launching various projects to drive digital transformation and give tenants more control over day-to-day tenancy tasks, from self-serve repairs appointments via the portal to…
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Connected Communities 2019 at the BT Tower
Housing Technology returned for the tenth consecutive year to the incredible BT Tower in central London at the beginning of September to host ‘Connected Communities 2019’, with the generous support of Aareon, BT, Castleton Technology and Itica. With its core themes of ‘analyse, predict & inform’, the background to the event was how housing providers…
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Housing Solutions takes to AI
Housing Solutions has embarked on a first-of-its-kind project, introducing AI technology via Amazon Alexa into tenants’ homes. This is a revolutionary customer self-service platform, developed alongside Castleton Technology. Our new ‘digital IT’ strategy, approved earlier this year, was driven by Housing Solutions’ organisational objective to support our tenants. Following feedback from them and an independent…
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