Knowsley Housing Trust has joined the growing number of housing providers who have developed their own smartphone app. KHT says that it thinks that its Homefirst app is the first of its kind to include a function for paying rent alongside more common features such as reporting repairs and ASB incidents, accessing rent statements, and…
Knowsley Housing launches Homefirst app for tenantsRead More →
Knowsley Housing
KHT & Luminus satellite vehicle tracking with Masternaut
Following a 40-vehicle trial of Masternaut’s web-based tracking tool, Knowsley Housing Trust has now deployed Masternaut across its full fleet of 150 vans. KHT reports a 15 per cent improvement in times for its responsive repairs and a 5 per cent reduction in ‘no access’ rates. The Masternaut service gives KHT immediate access to real-time…
KHT & Luminus satellite vehicle tracking with MasternautRead More →
Knowsley, TVHA and Newport City sign with 1st Touch
1st Touch has announced the recent completion of implementations of its mobile working system at Knowsley Housing Trust, Thames Valley Housing Association and Newport City Homes. Knowsley Housing Trust, which manages 13,000 properties on Merseyside, is using 1st Touch’s mobile solutions for responsive repairs, gas servicing, voids, van checks and van stock management across its…
Knowsley, TVHA and Newport City sign with 1st TouchRead More →
The importance of good performance
Performance management software (PMS) has been rising up the agenda for most housing organisations for the past few years, particularly as regulators are now taking a closer interest in how housing organisations measure, monitor and report their corporate performance across an ever-wider set of criteria. So, why do housing organisations need PMS, what are the…
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Knowsley and Halton sign with Covalent
Covalent has been busy lately, with Knowsley Housing Trust and Halton Housing Trust both rolling out its corporate performance management system in a bid to consolidate their reporting systems and KPI tools. KHT needed to bring together performance information, corporate plans, action plans and risk management information from disparate applications into one coherent system, enabling…
Knowsley and Halton sign with CovalentRead More →