Lambeth Borough Council is using Mobysoft’s AI-powered RentSense platform to cut the arrears around its temporary accommodation (TA) by almost £200,000. Before the introduction of RentSense, the council’s small team of five income officers had to manually deal with a large number of arrears accounts using spreadsheets, leading to a backlog of cases. Belinda Lord,…
Lambeth Council cuts arrears by £200k with MobysoftRead More →
Lambeth Borough Council
Lambeth sustains tenancies via intelligent automation
Lambeth Borough Council reported that it has reduced its arrears and staff workloads by using Mobysoft’s RentSense platform and automation solutions alongside Mobysoft’s income-maximisation services. The council’s caseload has fallen by 20 per cent and 22 per cent of workloads are now automated, resulting in a 13 per cent reduction in universal credit-related arrears and…
Lambeth sustains tenancies via intelligent automationRead More →