Leicester City Council has deployed Remote Assistance from Totalmobile. The cloud-based video diagnostics system enables potential jobs to be remotely triaged and prioritised without the need to send an operative to residents’ homes. Configured and deployed in just four days, the Totalmobile software is being used in the council’s housing repairs and maintenance department. And…
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Leicester City Council
Leicester City signs with Northgate
Northgate Public Services has signed a seven-year contract with Leicester City Council to improve its housing IT systems. Northgate will work with the council to amalgamate all types of tenant and housing records into its database, ensuring that it has a more comprehensive view of its tenants and property stock, enabling it to operate in…
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Leicester council grasps Wheatley mobile working
Leicester City Council has completed the implementation of a new mobile working system from Wheatley Associates. The council manages 22,000 properties and employs over 450 trade operatives. Wheatley Associates’ browser-based GRASP software, covering appointment booking, work scheduling, tracking and mobile communications, has been integrated with LCC’s existing Capita housing management system for complete synchronisation of…
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Wheatley Associates wins mobile deal at Leicester City Council
Leicester City Council has just completed the implementation and roll out of new workforce scheduling and mobile working software from Wheatley Associates, with its housing repairs and maintenance workers being the first to use the new system. Amrik Singh, planning and major works manager, Leicester City Council, said, “Planning daily work schedules for our mobile…
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Capita’s CBL at Leicester council
Capita Software Services has completed the implementation of a choice-based lettings system involving Leicester City Council and 20 registered provider (RP) partners. The new service went live in April 2010 after a 10-month implementation, with the contract reported to be worth in excess of £128,000. The CBL system is expected to make it easier for…
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Cirrus telecare for Leicester’s housing
Telecare and security systems provider Cirrus has won a five-year installation and maintenance contract with Leicester City Council to provide telecare, warden call systems and access control systems across the council’s 14 sheltered housing schemes. Installation of the Cirrus systems began last month and will cover 450 flats. The council invited tenders through the OJEU…
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