Link embarked on a transformative cyber-security journey in 2019 by implementing mandatory multi-factor authentication (MFA). This initiative empowered all colleagues to combine their password with a one-time code provided by SMS, voice call or authenticator app. This article delves into the strategic approach taken by Link to fortify its cyber-security posture and reduce the threat…
An anti-phishing recipe – MFA & security awarenessRead More →
Link Group
Shedding light on ‘dark data’
Link Group’s evolution over 60 years has been marked by a series of acquisitions, mergers and expansions, each contributing to the complexity of its data ecosystem. With growth comes the accumulation of diverse data stores, systems and processes, leading to inefficiencies and challenges in maintaining data quality and governance standards. Consequently, with the pace of…
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Link Group – How to do digital-aided design
Like many housing providers, Link Group’s IT and digital estate has evolved over a long period of time. Decades of investment in a multitude of software, hardware and communications technologies has built-in layers of complexity and sophistication, plus moving to the cloud has also created new opportunities and challenges. We have an extensive array of…
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Link’s innovation challenge
You may have noticed that there are endless articles, white papers and products that have some relationship to innovation. Yet ‘innovation’ can be difficult to define and exploiting its potential advantages can be equally problematic and can leave you wondering, “what is innovation within my organisation?” Fundamentally, we’re talking about change. That is to say,…
Link’s innovation challengeRead More →
Link helps tenants get connected
Link Group has helped almost 800 low income and digitally-excluded households across Scotland get online by distributing iPads, Chromebooks and mi-fi (personal hotspot) units across 14 local authority areas since 2020, alongside training from ‘digital champions’. Ken Fox, director of digital services, Link Group, said, “It has been incredible to work with our partners and…
Link helps tenants get connectedRead More →
What’s your software really capable of?
Strategy. A word that rarely gets people excited. A word that can strike tedium into the hearts of the dullest of the grey-suited ones. And yet, not only is it essential, but there is absolutely no need for it to hit those drab low-points. We recently launched Link’s new three-year digital strategy, having examined the…
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