Livin has revamped its tenant portal and seen digital transactions soar. Over 25 per cent of its tenants are actively using the app, with at least 60 per cent of transactions now carried out digitally, delivering tenant satisfaction levels of 98 per cent. Prior to the implementation of Housing Insight’s Pan Connect portal and app,…
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Livin
Livin takes viability appraisals in-house with SDS
After having used a developer’s agent for viability appraisals for many years, Livin has brought the function in-house following the implementation of ProVal from SDS. Wayne Harris, executive director of property and development, Livin, said, “We wanted a supplier of industry-recognised appraisal software that was easy to use and flexible enough to meet changing development…
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Livin engages tenants with Orchard
Orchard’s rapid application development team has been extending its Campaign Management module to support a community engagement project being run by Livin. The housing provider wants to support its tenants by carrying out tenancy visits and interviewing tenants to find out if they have particular needs around the health, social and financial aspects of their…
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