London & Quadrant Housing Trust is now using Kirona’s Dynamic Resource Scheduler across its mobile workforce. L&Q set up its direct maintenance business in 2015 as a pilot project involving just 10 operatives, but this has since grown to a team of 300 covering 50,000 of its properties. The housing provider originally used a slot-based…
L&Q’s performance boost with KironaRead More →
London and Quadrant
L&Q spends £168,000 on digital inclusion
L&Q plans to help 750 of its tenants across 18 London boroughs to get online through the launch of a three-year, volunteer-led digital inclusion programme costing around £168,000. The programme will help L&Q tenants with little or no experience of computers to become proficient and get online with 3,000 one-to-one learning sessions. L&Q’s partner, Digital…
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£53,000 DI project from L&Q
L&Q has launched a year-long digital inclusion programme for 150 of its residents. L&Q’s ‘Digital 400’ (D400) programme is being funded by a £53,000 grant from the L&Q Foundation and will be delivered with training provider Silver Training. D400 will initially offer 150 residents without computer skills bespoke IT training as well as free equipment…
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L&Q boosts performance with CorVu
London & Quadrant Housing Trust went live in January 2009 with CorVu’s performance management system for its key performance indicators (KPIs). L&Q, which manages 60,000 homes in London and South East England, had previously been using Excel spreadsheets for its various reporting requirements using data from its self-built Arena housing management system. Grant Killick, assistant…
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Document snapshots at L&Q
London & Quadrant has implemented electronic document capture software and automated many of its business processes using a system from Capital Capture. L&Q’s new system has improved its response times and day-to-day operations by reducing paper handling and manual processes, and provides better control and tracking of important documents, such as contracts and invoices. Capital…
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Acquisitions – good or bad for the industry?
With the planned acquisition of IBS OpenSystems by Capita and the earlier acquisition of Northgate by US-buyout firm Kohlberg Kravis Roberts (see the May edition of Housing Technology), are these good for social housing organisations? On the one hand, the new owners of IBS and Northgate are both likely to have greater funds to support…
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