The London Borough of Redbridge has gone live with a new online repairs service from Made Tech. The user-centred service for the council’s 5,500 tenants is easy to use and avoids complex language and unnecessary logins. Tenants simply go online to log their repairs; confirmation is then immediate via text or email. Tom Harrison, programme…
Made Tech online repairs service at RedbridgeRead More →
London Borough of Redbridge
Redbridge selects Civica’s cloud Cx housing software
Civica has won a software-as-a-service (SaaS) contract with the London Borough of Redbridge for its cloud-based Cx Housing, Asset Management and Abritas homelessness software packages. The contract is valued at £500,000 over five years. The council chose Cx to support its housing team’s digital transformation agenda and deliver better online services for over 3,000 households….
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Migrating from seven HMSs to one…
Managing the project of implementing one housing management system to replace seven is challenging. Add working through a pandemic at the same time, and you have the ingredients for some very interesting days ahead… You will all be familiar with this story. A service with dated systems built up over the years without any proper…
Migrating from seven HMSs to one…Read More →
