Working with AI specialist Futr, Loreburn Housing has launched a chatbot designed to answer a range of tenants’ questions, freeing the organisation’s small customer-service team to spend time on more complex challenges. Sue Irving, director of housing services, Loreburn Housing, said, “Our focus is on delivering the best service to our tenants, but we don’t…
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Loreburn Housing
Loreburn Housing’s new HomeMaster HMS
Loreburn Housing’s director of property and development, Gary Alison, describes how the housing provider’s implementation of the HomeMaster housing management system from Designer Software has been a ‘game changer’ for its business and financial operations. We decided to move to an agile working environment back in 2017 but our incumbent housing management system was a…
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Loreburn Housing opts for Designer Software
Loreburn Housing Group has signed a five-year contract with Designer Software for its HomeMaster web-based housing and finance software. In order to deliver improvements in data analytics and agile working, Loreburn Housing needed to move from its previous on-premise legacy housing and finance system to a web-based system, with the pandemic forcing the housing provider…
Loreburn Housing opts for Designer SoftwareRead More →
Power up your processes with Power Apps
TSG was recently joined by three of its housing customers – CHP, Loreburn Housing and Selwood Housing – for a webinar in which they showcased their Microsoft Power Apps projects across multiple use-cases, demonstrating the versatility of the technology. Loreburn health and safety app When reviewing its app-development options, Loreburn Housing initially considered off-the-shelf solutions…
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