Travis Perkins has won a £6 million materials contract with Merlin Housing Society over the next five years, with the aim of reducing void times and increasing the number of repairs carried out each day. Tablet devices will be used to keep track of the materials used for every repair. The automated system will then…
Merlin Housing’s real-time stock ordering with Travis PerkinsRead More →
Merlin Housing
Merlin Housing recording success with Red Box
As part of its strategy of ensuring that all tenant communications are clear, easy to understand and free of jargon, Merlin Housing Society identified voice recording as a means of monitoring operational performance and training its staff, with Red Box Recorders in partnership with NG Bailey being selected as system providers. In March 2013, Red…
Merlin Housing recording success with Red BoxRead More →
Southern IT Forum at Merlin Housing
The Southern IT Forum met at Merlin Housing Society for their September 2013 meeting. The session included presentations from Goldcrest Solutions on Microsoft CRM 2013 and from the BCS on the benefits of group membership and its SIFAplus skills framework for the information age. The next Southern IT meeting coincides with the National Housing Federation’s…
Southern IT Forum at Merlin HousingRead More →
Red Box voice recording for Merlin Housing
Merlin Housing Society reported that it expected to complete the implementation of a voice recording system from Red Box Recorders at its three offices around Bristol during May 2013. The new system will be integrated with Merlin’s newly-upgraded Mitel telephony platform. Merlin will be using the quality management, replay to phone and audio-search modules of…
Red Box voice recording for Merlin HousingRead More →
CarelineUK monitor’s Merlin and Raglan’s personal alarms
Merlin Housing Society and Raglan Housing Association have both signed with CarelineUK for the provision of personal alarm monitoring. CarelineUK’s three-year deal with Merlin will cover more than 2,000 telecare users and the Raglan contract will cover 2,400 users.
Merlin and Bron Afon live with Sitehelpdesk.com
Sitehelpdesk.com has won new contracts with Merlin Housing Society and Bron Afon Community Housing to provide web-based support to their internal IT departments. Merlin Housing and Bron Afon both went live with Sitehelpdesk.com in July 2009, with each suite of software costing less than £5000, apparently a tenth of the costs of the other proposals…
Merlin and Bron Afon live with Sitehelpdesk.comRead More →
