Metropolitan has chosen Northgate Public Services to support the delivery of a new housing management system and other core business applications. Northgate will provide its Enterprise Housing system, incorporating CRM, self service, end-to-end mobile working and housing management applications. Enterprise Housing will be provided as a fully-hosted service over a five-year contract, including Northgate hosting…
Northgate wins hosted HMS deal at Metropolitan HousingRead More →
Metropolitan
Easynet links 200 sites for Metropolitan Housing
As part of a three-year contract, Easynet has completed the installation of an MPLS network spanning Metropolitan Housing Partnership’s 200 sites across the UK. MHP’s staff can now work from any location on the network, keeping the same telephone number and accessing the same applications wherever they are. The new network proved itself during the…
Easynet links 200 sites for Metropolitan HousingRead More →
QuestBack cuts survey times by 70% at Metropolitan Housing
Metropolitan Housing Partnership has reduced the time spent on customer satisfaction surveys by 70 per cent following the introduction of a web-based enterprise feedback management system from QuestBack. The enterprise-level research service is being used by MHP to record and analyse customer feedback on over 10,000 general repairs carried out each year. The QuestBack software…
QuestBack cuts survey times by 70% at Metropolitan HousingRead More →