Moat has reported on its digital transformation programme, which started last year, with the help of infrastructure provider Rackspace and digital consultancy ORM. The process started by looking at Moat’s long-term vision and business objectives, in tandem with customer needs and behaviours, to design a solution that fulfilled those customer needs while delivering tangible business…
Moat goes digital with Rackspace & ORMRead More →
Moat
Boardroom perspectives – Moat
Housing Technology interviewed Moat’s chief executive, Elizabeth Austerberry, about IT, building developments, mergers, and the housing provider’s plans for the future. What were your previous experiences of housing associations before Moat? My background is in finance and consultancy so I have a lot of experience of working with all types of property companies and also…
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Mobysoft trial nets Moat £37,000 of late rent
Moat has just completed an eight-week trial of Mobysoft’s rent arrears module, resulting in the collection of £37,000 of overdue rent. The success of the trial has meant that Moat has signed a longer-term contract with Mobysoft to reduce rent arrears across its 20,000 properties. Mobysoft’s rent arrears module bolts onto housing providers’ existing housing…
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Moat maps out its future with Emapsite
Moat is using an online mapping service from Emapsite to provide greater accuracy during its tendering processes with local contractors. Moat’s contracts for cleaning, repairs, maintenance, and gardening services were traditionally based on paper-based maps and sketches of properties, boundaries, green spaces and other geographic features. This made it difficult for Moat and its contractors…
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