Muir Group Housing Association has implemented Civica’s web-based Housing Cx software to digitise its services and improve communications with tenants. Ian Whitwell, assistant director of ICT, Muir Group Housing Association, said, “With more than 72,000 calls to our customer service team every year, we need to ensure a fast and efficient response and also to…
Muir goes live with Civica Housing CxRead More →
Muir Group
Muir leads the way with Civica Cx
Muir Group is set to become the first housing provider to implement Civica’s new Housing Cx system. The web-based application covering numerous areas of housing management has an app-style interface, accessible any time, any place and from any device, including a smartphone, tablet or netbook. Housing Cx has integrated CRM and communication capabilities, enabling housing…
Muir leads the way with Civica CxRead More →
Muir Group goes virtual with Intrinsic
After a 22-day deployment by Intrinsic Technology, Muir Group has virtualised many of its servers and significantly updated its disaster recovery capabilities. Prior to the virtualisation project, Muir had a number of old servers that needed to be replaced and no centralised storage, while its only disaster recovery policy was to take back-up tapes off…
Muir Group goes virtual with IntrinsicRead More →
