Ongo, the partnership organisation set up by North Lincolnshire Homes, is now using Kirona’s Project Planner module to manage its voids work alongside its existing Xmbrace DRS scheduling software to allocate work to its responsive repairs team. John Smith, Head of Voids, North Lincolnshire Homes, said, “Project Planner is unique in the way it breaks…
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North Lincolnshire Homes
Paperless direct debits from Allpay at North Lincolnshire Homes
As part of its plans to improve and strengthen its income collection processes, North Lincolnshire Homes has just signed a three-year contract with Allpay for its paperless Direct Debit service. The web-based service is expected to go live early in 2014 and will allow the housing provider to set up new Direct Debit instructions over…
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1st Touch mobile iPads for North Lincolnshire Homes
North Lincolnshire Homes has completed the implementation of 1st Touch mobile workforce technology running on Apple iPads for its maintenance and responsive repairs operations. 1st Touch was chosen by North Lincolnshire Homes as the software had existing integration capabilities with its Aareon QL housing management system. Steve Hepworth, director of operations, North Lincolnshire Homes, said,…
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1st Touch announces its 2013 award winners
Mobile working software provider 1st Touch has announced its housing awards for 2013, based on how some of its customers have used its software. The winners were: Success award: based on outstanding benefits and return on investment gained from mobile technology implementation and roll-out, won by South Yorkshire Housing based on it completing an extra…
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North Lincolnshire launches commercial broadband
North Lincolnshire Homes has expanded its innovative broadband service (see Housing Technology, March 2012) into a successful commercial proposition with the launch of the Diamond-Net service for its own tenants, private customers and local businesses. Housing Technology interviewed Mike Eckersley, head of ICT at North Lincolnshire Homes and one of founders of the new initiative….
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Just being social
From: Mike Eckersley, Head of ICT, North Lincolnshire Homes Sir – It seems that many housing providers are in the vanguard of business users of social media. This obviously presents challenges for IT teams. While the accepted wisdom once was simply to ‘block everything’, this is clearly not acceptable any longer, particularly with a generation…
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