Enghouse Interactive and Voyager Networks have completed the installation of a new call-centre platform for Nottingham City Homes. Nottingham City Homes handles over 400,000 calls through its contact centre each year relating to the 27,000 it manages on behalf of Nottingham City Council. Most calls are repair related, but they also cover rent accounts and…
NCH on call with Voyager Networks & Enghouse InteractiveRead More →
Nottingham City Homes
Top service from Nottingham On Call
Nottingham City Homes’ Nottingham On Call service has retained its accreditation from the Telecare Services Association. Nottingham On Call is a 24-hour emergency response service for NCH tenants, plus those from other housing organisations, who sign up for the service. It works through a telephone link to a Nottingham-based call centre and allows tenants who…
Top service from Nottingham On CallRead More →
Top service from Nottingham On Call
Nottingham City Homes’ Nottingham On Call service has retained its accreditation from the Telecare Services Association. Nottingham On Call is a 24-hour emergency response service for NCH tenants, plus those from other housing organisations, who sign up for the service. It works through a telephone link to a Nottingham-based call centre and allows tenants who…
Top service from Nottingham On CallRead More →
