We have just published the third in our series of guides, the Housing Technology Guide to Artificial Intelligence & Machine Learning, with support from Aareon UK, alongside Flagship Group, Housing Solutions, LiveWest, Ongo and the University of Reading. Our guides deliver in-depth coverage of a specific technology or business area relevant to the social housing sector….
Just published: Housing Technology Guide to Artificial Intelligence & Machine LearningRead More →
Ongo
Ongo’s ‘rent first’ model with Mobysoft
Ongo Homes has reduced its arrears by around £500,000 during the last two years thanks to introducing a ‘rent first’ approach alongside Mobysoft’s RentSense software. Ongo initially introduced RentSense to provide an accurate caseload for their income officers so that they could be more efficient in addressing the right cases at the right time. Matt…
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CNT’s ‘zero touch’ Fujitsu storage at Ongo
Ongo has deployed a Fujitsu all-flash storage solution from Central Networks and Technologies to support 70 applications, 450 users and 15,000 tenants, leading to a 20-fold increase in performance. Ongo Homes was previously using a combination of three storage platforms to support its business operations and Citrix desktops. However, the lack of capacity across these…
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Ongo takes on apprentices for tenant satisfaction surveys
Ongo, the housing partnership which includes North Lincolnshire Homes, has appointed a team of apprentices to conduct its tenant surveys, supported by Voluntas and a local college. Five apprentices, aged 17-20, will carry out telephone surveys on behalf of North Lincolnshire Homes as part of a three-year apprenticeship. The apprentices will also carry out surveys…
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Ongo fills the void with Kirona
Ongo, the partnership organisation set up by North Lincolnshire Homes, is now using Kirona’s Project Planner module to manage its voids work alongside its existing Xmbrace DRS scheduling software to allocate work to its responsive repairs team. John Smith, Head of Voids, North Lincolnshire Homes, said, “Project Planner is unique in the way it breaks…
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