Onward Homes is launching OptusApp’s self-service mobile app for its tenants. The native mobile app, with biometric login, will let tenants report repairs, view rent histories, pay rent and exchange two-way messages, with additional features scheduled to be rolled out by Onward later this year. Andrew Kidds, director of customer experience and digital, Onward Homes,…
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Onward Homes
Onward Homes deploys Aareon 1st Touch
Onward Homes has implemented Aareon’s 1st Touch mobile working software, integrated with its other business systems from MRI Software. Andrew Kidds, customer experience director, Onward Homes, said, “We’re excited to have implemented the 1st Touch mobile working software in partnership with Aareon and our business system supplier MRI Software. We’ve successfully integrated the two systems,…
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Onward Homes kicks off with Aareon 1st Touch Mobile
Onward Homes is now operational with the first part of its implementation of Aareon 1st Touch Mobile and Digital CRM, having previously chosen Aareon as its preferred supplier of digital solutions. Over 300 end-users at Onward Homes are now already using the Aareon software, with overwhelmingly positive feedback.
Onward Homes selects RentSense
Onward Homes has selected Mobysoft’s RentSense software to help its income teams manage their arrears workloads and support tenants in their transition to universal credit. Robert Davies, income and financial inclusion manager, Onward Homes, said, “We decided to buy RentSense due to an increase in our rent arrears due to the impact of welfare reform…
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