Orbit Group has rolled out a web-based GIS system from Cadcorp for its 1,300 staff to view geographic information, maps and analysis. All Orbit staff now have access to the MyM@ps tool which allows them to profile housing stock and customer demographics, reducing the need for site visits and creating a more efficient way of…
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Orbit Group
Orbit launches real-time tenant feedback
Orbit Group has reported that it is launching the social housing sector’s first real-time tenant feedback system. The real-time system is being implemented by Rant & Rave, a provider of SaaS-based customer engagement solutions. The Rant & Rave system will ask tenants for feedback via text message, voice message or email. This feedback is uploaded…
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Orbit’s DI success
Working in partnership with CommunityUK, Orbit Group has installed free wi-fi in 20 of its sheltered and supported schemes across the country to help its tenants get online. Since then, over 400 users have accessed service more than 21,000 times in the first six months. After the six-month pilot, Orbit reported that social return on…
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SDS and Orbit create new Sequel Tablet for development & appraisals
Orbit Group has been working with Shelton Development Services to create a tablet-based version of the software company’s Sequel tool for the project management of new property developments. The new mobile devices and software are being trialled by Orbit’s development staff at the moment before being made available to all Sequel users at the end…
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Orbit’s IT team sleep out for Action for Children
Orbit Services is celebrating after raising over £1,000 more than its initial £5,000 fundraising target for young homelessness prevention charity, Action for Children. Orbit’s IT team secured £6089.44 in donations following a series of events to raise money for the charity, including a raffle, cake and samosa sale, car wash service, quiz night, and sleep…
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Orbit gains international security accreditation
Orbit Group has just been awarded the ISO27001 accreditation for information security by the international business standards company BSI, making the housing provider one of only 500 companies in the UK holding this level of information security. The focus on gaining the accreditation is a result of more services being available online and greater mobility…
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