Author: Anya Ward, Orbit Orbit, one of the largest housing groups in the country, has developed an innovative online platform to engage with its customers. ‘Your Voice’ provides customers with an easy way to feedback on their experiences and make recommendations for improvement on things that matter to them and their community. Successes have included:…
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Orbit Housing
The changing face of technology in housing
As part of its 50th year anniversary, Orbit Housing has delved into its archives to draw out a timeline of the changing face of technology; from the first PC arriving in the office to offering real-time feedback to its customers. March 1985 – Orbit’s emergency response unit In 1985, the Orbit emergency response unit (ERU)…
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Prodo Housing’s tenancy technology for Orbit
A website and mobile app created by Chester-based Prodo Housing, part of marketing agency Prodo Digital, has been recognised as ‘Most Innovative Housing App or Online Tool’ at the Housing Innovation Awards 2017. Orbit Move, built for housing association Orbit, was recognised at the national awards ceremony thanks to the ease and efficiencies it has…
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