Barry Alford, head of ICT at Paragon Community Housing, explains how the housing provider carried out a live simulation of a full ‘DR day’ to test its business continuity strategy and what it learned from the experience. It was in one of our senior management team meetings (in December 2012) that I presented a DR…
I must go down to HP again, to the lonely PC on standby…Read More →
Paragon Community Housing Group
Building an award-winning website at Paragon Community Housing
Paragon Community Housing Group has recently won the 2014 National Housing award for Best Digital Marketing for achievements that are centred on its new website. Hannah Elford, Paragon’s design and communications manager, explains how they are making the first steps in a digital journey. We needed to revitalise our online presence and expand our digital…
Building an award-winning website at Paragon Community HousingRead More →
Are you ready for universal credit?
With universal credit high on everyone’s agenda and as a continuation of the article in the September issue, Housing Technology interviewed representatives from MET, Montal Computer Services, Netcall, Online Centres Foundation, Paragon Community Housing Group and Sovereign Business Integration Group to find out their views on how welfare reform will affect housing providers. Preparing for…
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Paragon installs Alcatel-Lucent comms infrastructure
Alcatel-Lucent Enterprise and South West Communications Group are in the process of implementing a new £100,000 converged communications infrastructure at Paragon Community Housing Group’s two main sites in Surrey and Middlesex. The new system is intended to improve both external tenant interactions and internal communications within the group. The main areas for improvement through the…
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Paper cuts at Paragon with HousingDocs
Paragon Community Housing Group and Viridian Housing are now both using HousingDocs for electronic document management (EDM). The catalyst for the HousingDocs implementation at Paragon was the volume and variety of paper documents resulting from the merger of Elmbridge Housing Trust and Richmond Upon Thames Churches Housing Trust (to form Paragon), with each organisation having…
Paper cuts at Paragon with HousingDocsRead More →
Making shared services work
Elmbridge Housing Trust and Richmond upon Thames Churches Housing Trust, operating as Paragon Community Housing Group, have benefited significantly from implementing a shared services approach to IT, including an estimated joint saving of £330,000 per year. Of course, as with any partnership, there are challenges, for example, cultural differences and the decision about which ICT…
Making shared services workRead More →
