Peaks & Plains Housing Trust has built its own iPhone and iPad app for tenants, giving them access to the latest information about their account, whether that’s finding out when their repairs appointment is or how much their next rent payment will be. It also allows them to report repairs or anti-social behaviour. Following specialist…
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Peaks & Plains
Peaks & Plains’ new £16k digital strategy
Cheshire-based Peaks and Plains Housing Trust has revamped its online channels and updated its digital strategy with help from web consultancy Sigma. Following the completion of the two-month, £16,000 project, Peaks and Plains now has a much-improved web presence, supports mobile web users and has more advanced content management functionality. Sigma began its review of…
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Digital inclusion at Peaks & Plains with Sigma Consulting
Peaks & Plains Housing Trust has just started a digital inclusion programme for its tenants with help from Sigma Consulting Solutions. The programme, which is being run free of charge by Sigma, is in response to Race Online 2012’s initiative ‘to make the UK the first nation in the world where everyone can use the…
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Cheshire Peaks & Plains calls in Britannic
Cheshire Peaks and Plains Housing Trust has replaced its ageing telephony system with a IP-based system from Mitel, with the project planning and implementation carried out by Britannic Technologies. The impetus for the change to the Mitel system was Cheshire Peaks’ need to view the performance of its 24-hour call centre and deliver statistics on…
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Cybit vehicle tracking for Cheshire Peaks & Plains
Cheshire Peaks and Plains has implemented Cybit’s Fleetstar-Online vehicle tracking system to give real-time visibility of its workforce, reduced fleet operating costs and more efficient use of its maintenance and repairs staff. Following recent research into the satisfaction of CPP’s tenants in its 5000 properties, CPP focused on improving the ability of its maintenance and…
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Cheshire Peaks & Plains selects Documotive
Cheshire Peaks and Plains Housing Trust is scheduled to go live in March 2010 with its new document management system from Documotive. Simon Penaluna, head of ICT, Cheshire Peaks and Plains Housing Trust, said, “We had a huge backlog of legacy documents relating to our customer records and property details, in addition to planned maintenance,…
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