Places for People and Visualmetrics have collaborated to create Neighbourhub, a five-stage process intended to improve housing management performance, increase profitability and strengthen neighbourhood sustainability. By defining, analysing, and measuring neighbourhood performance using interactive dashboards, the goals of Neighbourhub are to reduce property turnover, arrears, void losses and repair costs at the same time as…
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Places for People
Places for People ready for UC and PCI-compliant with Civica
Places for People has reported that it has completed the introduction of a PCI-compliant payment service in advance of the introduction of universal credit. The five-month project to run a hosted version of Civica’s Icon income management system was completed in August 2012. The housing provider originally implemented an on-premise version of the Civica income…
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Centralised mapping at Places for People with Emapsite
Places for People has completed the deployment of a centralised geographic information and mapping system from Emapsite. The GIS now underpins activities such as site appraisals, stock rationalisation, demographic profiling and neighbourhood planning and is used by over 100 people across the housing provider’s departments. Clare Nolan, GIS analyst, Places for People, said, “Our GIS…
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The charge of the service brigade
From: Dan Thorley, Systems accountant, Places for People Sir – The subject of services charges, how to get them right and how to do it efficiently is a subject that is becoming increasingly important across the housing sector. The recent case of a large organisation having to give back over a million pounds, increased tenant…
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Future perspectives on asset management systems
Housing Technology interviewed a number of housing providers and IT suppliers on the use of asset management systems (AMS), the business and IT issues surrounding their implementation, purchasing criteria, and their integration with other existing ‘core’ business applications. By way of introduction, the National Housing Federation’s recently-published book, ‘Managing the assets – A guide for…
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Places for People mobile with Kirona
Over 400 field-based staff at Places for People are now using mobile devices from Kirona to improve the group’s housing management and maintenance services for over 200,000 tenants across 230 locations. Jon Thomson, head of IT, Places for People, said, “We aim to solve problems and challenges first time round and this new technology from…
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